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Return policy

RETURN/EXCHANGE POLICY

We accept returns to exchange goods within 14 days from receipt of the goods by the customer.

The procedure requires filling in a special form. To obtain it, please contact our customer service via e-mail: contact@manosjewelry.com

Warranties are only honored with warranty cards. 

Exchanges/Refunds are only accepted with original packaging (so do not throw it out).

*Shipping paid on Returned Items is non-refundable.*

*Manos will reimburse or pay for return shipping only in the event that we have erred. For example: if Manos were to send you the incorrect piece of jewelry.

  1. Complaint related to the Goods
  2. Complaint related to the Services
  3. Form of withdrawal from sales agreement
  4. Form of withdrawal from the agreement of Services
  5. Instructions on withdrawal from the sales agreement
  6. Instructions on withdrawal from the services agreement